Terms of Service
Last updated: January 2025
These Terms of Service (“Terms”, “Agreement”) govern your use of Vouchexa (“we”, “us”, “our”) and the services provided through our platform. By accessing or using Vouchexa, you confirm that you agree to these Terms.
1. Use of Our Service
Vouchexa provides tools for collecting customer reviews, monitoring feedback, and managing online reputation. You agree to use the platform only for lawful business purposes and in compliance with all applicable regulations.
2. Account Registration
To use Vouchexa, you must create an account. You agree to provide accurate business information and keep your account details secure. You are responsible for all activity that occurs under your login.
3. Subscription & Payments
Vouchexa operates on a subscription-based model. By purchasing a plan, you authorize us (and our payment partners such as Stripe) to charge your payment method for recurring billing unless cancelled. Pricing is displayed clearly on our website.
4. Refund Policy
Refunds may be offered according to our official Refund Policy. By purchasing a subscription, you agree to the terms of that policy.
5. Prohibited Activities
You may not use Vouchexa for:
- Fake reviews or review manipulation
- Spamming or sending unsolicited messages
- Illegal business activity
- Attempts to breach, disrupt, or reverse-engineer the platform
6. Data & Privacy
Your data is handled in accordance with our Privacy Policy. We do not store or process credit card numbers—payments are securely handled by Stripe.
7. Service Availability
We aim to provide uninterrupted service but do not guarantee 100% uptime. Maintenance, updates, or outages may occur. We are not liable for downtime or loss of data resulting from factors outside our control.
8. Termination of Service
We reserve the right to suspend or terminate accounts that violate our Terms, misuse the platform, or engage in fraudulent activity.
9. Intellectual Property
All software, branding, designs, and content on Vouchexa are our intellectual property. You may not copy, modify, or distribute any part of our platform without written permission.
10. Limitation of Liability
To the maximum extent permitted by law, Vouchexa is not liable for any indirect, incidental, or consequential damages resulting from the use of our service.
11. Changes to These Terms
We may update these Terms occasionally. The “Last updated” date will always reflect the most recent version. Continued use of Vouchexa indicates acceptance of any changes.
12. Contact Information
For questions regarding these Terms, contact us at:
Email: support@vouchexa.com